TWILIO INC

TWLO | NYSE | CIK: 0001447669 | SIC: 7372 Services-Prepackaged Software | active
Twilio Inc. provides a cloud communications platform that enables businesses to embed messaging, voice, email, and video interactions into customer-facing applications via APIs. Its platform combines communications APIs (Programmable Messaging, Programmable Voice, SendGrid Email), software products (digital engagement centers, marketing campaigns, user authentication), customer data capabilities, and AI-powered orchestration. As of December 31, 2025, Twilio served over 402,000 Active Customer Accounts ranging from SMBs to large enterprises across numerous industries.
small-and-medium-sized-businesseslarge-enterprisesdigital-customer-engagementcloud-communicationsemail-deliveryuser-authentication-and-identitymarketing-technologycontact-centerssmsmmsrcsvoipsession-initiation-protocol-(sip)-trunkingpublic-switched-telephone-network-(pstn)rest-apistext-to-speechspeech-to-text
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Products

NameTypeDescription
Twilio Programmable MessagingplatformAPI to send and receive SMS, MMS, RCS, and OTT messages globally across various sender types.
Twilio Programmable VoiceplatformAPI enabling developers to build solutions to make, manage, and receive phone calls globally via browser, app, or phone.
Twilio SendGrid EmailplatformAPI and no-code UI for email delivery at scale, built on a proprietary mail transfer agent with inbox optimization.
Marketing CampaignssoftwareNo-code email campaign product built on SendGrid infrastructure with design tools, list management, and dynamic content.
User Authentication and IdentitysoftwareSolutions enabling businesses to verify and authenticate users with advanced compliance and regulatory management support.
Twilio Super NetworkplatformSoftware layer interconnecting global communications networks and inbox providers, optimizing quality and cost of communications.

Partnerships

PartnerTypeDescription
WhatsAppstrategicTwilio Programmable Messaging supports WhatsApp as an over-the-top messaging channel for customers.
Facebook MessengerstrategicTwilio Programmable Messaging supports Facebook Messenger as an over-the-top messaging channel for customers.

SEC Filings

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